Privacy Policy for Terra Sage Advisors
At Terra Sage Advisors, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our online platform and engage with our culinary consulting and product development services.
1. Information We Collect
We may collect various types of information, including personal data, to provide and improve our services.
- Personal Identification Information: This includes your name, company name, job title, postal address, and contact details (e.g., email address, phone number) when you inquire about our services, subscribe to newsletters, or engage in a consulting agreement.
- Business Information: Details about your company's operations, specific culinary needs, product development goals, market insights, and other operational data relevant to our consulting services. This information is typically provided directly by you during our engagement.
- Technical Data: Information about your device and how you interact with our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and access times. This is typically collected through cookies and similar tracking technologies.
- Communication Data: Records of your communications with us, including emails, phone calls, and other digital interactions.
2. How We Use Your Information
We use the collected information for various purposes to deliver our specialized culinary consulting and product development services effectively.
- Service Delivery: To provide and manage our services, including spice blend formulation, culinary trend analysis, sensory evaluation, market entry strategies, supply chain optimization, regulatory compliance, brand positioning, and sustainable sourcing advisement.
- Communication: To respond to your inquiries, provide customer support, send important service updates, and deliver newsletters or promotional materials related to our expertise (only with your consent where required).
- Improvement of Services: To analyze how our services are used, conduct research, and enhance the quality and relevance of our offerings.
- Marketing and Analytics: To understand user preferences, track website usage, and tailor our marketing efforts. This may involve the use of aggregated and anonymized data.
- Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, including those related to food product development and culinary consulting.
3. Disclosure of Your Information
We do not sell your personal information. We may disclose your information in the following circumstances:
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., website hosting, analytics providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR and similar regulations)
Depending on your location, you may have certain rights regarding your personal data. These typically include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely dispose of it.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.
Terra Sage Advisors 1475 Rue Peel, Suite 600 Montreal, Quebec, H3A 1S4 Canada